Terms and Conditions


Access to the website

Users of this website confirm that they have the necessary skills and resources to access and use it.

Blanchon Group may not under any circumstances be held responsible for factors beyond its control and any possible damage to the user’s technical environment, in particular the user’s computers, software, network equipment or any other equipment used to access the website and use its services and information.

It should be noted that fraudulently accessing or remaining in a computer system, damaging or causing malfunctions in such a system, fraudulently entering or modifying data in a computer system constitute offences subject to criminal penalties.

Access to the website www.industry.blanchongroup.com is free. Charges for access to and the use of the telecommunications network or other networks are payable by the user in accordance with the procedures set by its service providers and telecommunications operators.


Intellectual property:

Blanchon Group is the owner, or rights holder, of all of the elements that comprise its website, including in particular the data, drawings, photographs, etc.

Any total or partial reproduction, representation or distribution of the content of this website, however it is achieved, without Blanchon Group ’s express prior authorisation is prohibited and would constitute an infringement of copyright punishable under the terms of articles L335-2 and following of the Intellectual Property Code.

The brands of the website’s publisher and its partners, together with the logos displayed on it are registered trademarks. Any total or partial reproduction of these brands or logos carried out using elements of the website without Blanchon Group’s express prior authorisation is therefore prohibited within the meaning of article L713-2 of the Intellectual Property Code.


Content of the website

Blanchon Group reserves the right to modify and/or correct the content of the website at any time and without prior notice. In addition, Blanchon Group declines all responsibility in the event of delays or omission errors regarding the content of the website’s pages and in the event of any interruption or non-availability of the service for any reason whatsoever.

Blanchon Group nevertheless makes every effort to ensure the accuracy of all information provided to visitors to its website, it being understood that this information may contain technical inaccuracies or typographical errors or may be incomplete.

Consequently, Blanchon Group may not be held responsible for any decision taken on the basis of the information contained on the website, or for any use of it that might be made by third parties.

Access to the products and services featured on the website may be subject to restrictions in some countries. It is therefore the responsibility of any interested person to verify in advance with the general or local Blanchon Group contact if said person is likely to have access to the products or services concerned.


Hypertext links

The website www.industry.blanchongroup.com contains hypertext links providing access to third party websites not belonging to Blanchon Group, which consequently may not be held responsible for the content of such websites.

The creation of hypertext links to the website www.industry.blanchongroup.com is subject to the express authorisation of the Director of Publication or his representative in advance.



Users are informed that during visits to the website, a "cookie" may be automatically installed and retained temporarily in the memory or on the hard disk.

A "cookie" is an element that does not allow the user to be identified but is used to record information relating to the user’s browsing on the website.

The users of the site acknowledge that they have been informed of this practice and authorise Blanchon Group to employ it. They can disable the "cookie" using the parameters shown in their browser.




GDPR & Protection of Personal Data Commitment

In accordance with REGULATION (EU) 2016/679 OF The EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (“GDPR”) and its implementation of 25 May 2018, the Blanchon Group incorporates different requirements within its organisation. To find out about the promotion of these principles at industry.blanchongroup.com, please refer to the Blanchon Group’s Correspondent for Information Technology and Civil Liberties (CIL) via the address dpo@blanchon.com

Visitors to the website have the right to access and correct personal data they have transmitted to industry.blanchongroup.com on the website. Any request concerning this right must be sent online using the form or by post to Blanchon Group - Service Digital, 50 8ème Rue, 69800 Saint-Priest, or by email.

The Blanchon Group undertakes to respect the privacy of all users of its website. Personal data (name, address, telephone no., email) are only collected after being provided by the user in full knowledge of the facts. This data may be stored for a limited period and, if necessary, used internally by the Blanchon Group for statistical or marketing purposes. Under no circumstances will the data collected be transferred to third party bodies or companies.

Data processings by Blanchon Group are declared to the CNIL (the French National Commission for Information Technology and Civil Liberties) under the numbers 1131740 - v0, 1131755 - v0, 1490572 - v0 & 1576768 - v0.



This website was created and is managed in accordance with French law. Any dispute concerning this site or resulting from its use must be settled by the French courts.


Confidentiality undertaking

The website industry.blanchongroup.com is published by Blanchon Group, a simplified joint stock company (Société par actions simplifiée) situated at 50 8ème Rue, 69800 Saint-Priest, entered in the Lyon company register under no. 390 112 88 and with a capital of €4,258,258.

In accordance with REGULATION (EU) 2016/679 OF The EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (“GDPR”) and its implementation of 25 May 2018, the Blanchon Group incorporates different requirements within its organisation. To find out about the promotion of these principles at industry.blanchongroup.com, please refer to the Blanchon Group’s Correspondent for Information Technology and Civil Liberties (CIL) via the address dpo@blanchon.com

The protection of your privacy is important to the Blanchon Group. This Confidentiality undertaking applies to the way in which we collect, use, disclose, transfer and conserve your data. Please take the time to become familiar with our personal data practices and contact us if you have any questions.


Collection and use of personal data

Personal data is information that can be used to identify or contact a particular person.

You may be asked to communicate your personal data when you contact the Blanchon Group brand by means of its websites. industry.blanchongroup.com and the Blanchon Group can exchange this personal data and use it under the terms of this Confidentiality undertaking. They may also associate it with other information in order to supply and improve their products, services, content and advertising. You are not obliged to provide us with the personal data we ask you for. However, if you choose not to provide it, we will not always be able to supply you with our products and services, or even answer your questions.

Here are some examples of the personal data industry.blanchongroup.com might collect and of their use:


What personal data do we collect?

When you create a industry.blanchongroup.com user name to buy a product or take part in an online survey or game, or subscribe to our newsletters, we can collect a number of pieces of information, including your name, postal address, telephone number, email address, mobile no. and your contact preferences.


Use of your personal data

The personal data we collect enables us to inform you of the latest products and of forthcoming Blanchon Group events. If you do not wish to be included on our distribution list, you can object at any time by updating your account preferences.

We also use your personal data to help us create, develop, use, deliver and improve our products, services, content and advertising.

We can use your personal data periodically to send important notifications, such as communications about purchases and changes to our conditions and charters. As this information is an integral part of your relationship with industry.blanchongroup.com, you cannot avoid these communications.

We can also use your personal data for internal purposes, for example for audits, data analyses and research to improve Blanchon Group products, services and advertising.

If you take part in a lottery, competition or similar promotional event, we can use the information you give us to manage these programmes.


Collection and use of non-personal data

We also collect data that does not enable us to directly approach a particular individual. We can collect, use, transfer and disclose non-personal data for any purpose whatsoever. You will find below examples of the non-personal data we collect and how we can use it:

We can collect information such as language, post code, area code, the device’s unique identifier, the URL, location and time zone of the device reading the Blanchon Group websites. These data are used to give us a better understanding of your habits and to improve our products, services and advertising.
We can collect information concerning your activities on our website This data is collected and used to help us provide you with more useful information and to understand which parts of our website and which of our products and services are most popular. The aggregated information is considered to be non-personal data for the purposes of the Confidentiality undertaking.
We can collect and store information about your use of our services, including the searches you make. This information can be used to improve the pertinence of the results provided by our products. It will not be associated with your IP address.

If we associate non-personal data with personal data, the combined data will be treated as personal data for as long as they remain associated.


Cookies and other technologies

The websites, online services, interactive applications, emails and adverts of www.industry.blanchongroup.com can use “cookies” and other technologies, such as “pixel tags” and web beacons. These technologies give us a better understanding of user behaviour, tell us which parts of our website are most frequently visited, and facilitate and measure the effectiveness of adverts and Internet searches. We treat the data collected by the cookies and other technologies as non-personal data. However, inasmuch as IP (Internet Protocol) addresses and similar login details are considered to be personal data, we will also treat these details as personal data. Likewise, when non-personal data are associated with personal data, we will treat these combined details as personal data for the purposes of this Confidentiality undertaking.

If you do not wish to receive targeted adverts from www.industry.blanchongroup.com in accordance with your areas of interest, you can choose to activate the Limit tracking option, which will enable your industry.blanchongroup.com login details not to receive such notifications.

industry.blanchongroup.com and its partners also use cookies and other technologies to remember your personal data when you use our website, online services and applications. In this case, our objective is to make your visit more practical and to personalise it. For example, knowing your first name will enable us to welcome you on your next visit to industry.blanchongroup.com. Knowing your country and your language enables us to offer you a more effective and personalised visit. Knowing that someone has particular areas of interest helps us make our advertising and electronic communications more relevant to your wishes.

Like many websites, we collect certain information automatically and store it in log files. This data includes the IP (Internet Protocol) addresses, the type of browser and the language, the Internet service provider (ISP), the websites and referring and exit applications, the operating system, the date and/or time and the data relating to your visit to the site.

We use this data to understand and analyse trends, administer the site, know the user behaviour on the site, improve our products and services, and collect demographic information about our users. industry.blanchongroup.com can use this information for its marketing and advertising services.

In some of our electronic messages we use a “click URL” linked to the content of the website industry.blanchongroup.com. When the customers click on one of these URLs, they are transferred to another web server before arriving on the destination page of our website. We monitor these clicks to help us determine the interest shown in certain subjects and to measure the effectiveness of our customer communications. If you prefer not to be monitored in this way, you should not click on the graphics and text links shown in the electronic messages.

The pixel tags enable us to send electronic messages in a format that the customers can read and to know if the message was opened. We can use this information to reduce or delete messages sent to customers.


Disclosure to third parties

Personal data will only be shared by www.industry.blanchongroup.com to supply or improve its products, services and advertising; They will not be shared with third parties for marketing purposes.


Service providers

The Blanchon Group shares personal data with companies that provide services such as information processing, the execution of customer orders, the delivery of products, the management and development of customer data, the provision of customer service, the evaluation of your interest in our products and services and the performance of satisfaction or customer development surveys. These companies are obliged to protect your data and can be in any country in which the Blanchon Group conducts its business.


Protection of personal data

The Blanchon Group takes the security of your personal security seriously. The online services at www.industry.blanchongroup.com use https encryption to protect your personal data during transit. When your personal data is stored by www.industry.blanchongroup.com, we use limited access IT systems installed in premises using physical security measures.


Integrity and storage of personal data

The Blanchon Group allows you to preserve the accuracy and integrity of your personal data and to keep it updated easily. We will store your personal data for the time necessary for the purposes described in this Confidentiality undertaking, unless a longer storage time is imposed by law.


Access to personal data

To check that your contact details and preferences are correct, complete and up to date, sign on to your account at https://www.industry.blanchongroup.com. We will give you access to other personal data we hold and a copy of these so that you can ask us to correct them if they are incorrect or delete them, provided Syntilor.com is not required to preserve them by law or for legitimate commercial purposes. Requests for access, correction or deletion can be submitted using the following form.


Geolocation services

To provide geolocation services for sales outlets for Blanchon Group products, industry.blanchongroup.com can collect, use and share precise location data, including the real-time geographical location of your computer or device. If necessary, geolocation services can use GPS, Bluetooth and your IP address, as well as the locations of Wi-Fi hotspots and relay antennae or other technologies to determine the approximate location of your devices. This location data is collected anonymously in a format that does not allow you to be identified and os used by Syntilor.com to provide a point-of-sale geolocation service.


Third party websites and services

Www.industry.blanchongroup.com websites, applications and services can contain links to the websites and services of third parties. Our products and services can also use or offer third party products and services, for example emailing services like MailChimp or competitions.

The information collected by third parties, which may include such things as location data or contact details, is governed by their confidentiality charters. Please read the confidentiality charters of these third parties.


Our undertaking to maintain your confidentiality

Mindful of preserving the security of your personal information, we communicate these confidentiality and security rules to all of our staff and apply a very strict policy on this subject within the company.

If you have any questions or concerns about the processing of your data or the Confidentiality undertaking of industry.blanchongroup.com, or if you would like to notify a possible violation of the confidentiality laws, You can always contact us by email at dpo@blanchon.com.

The Blanchon Group may periodically update its Confidentiality undertaking. If significant changes are made, a notification will be posted on our website, accompanied by the updated Confidentiality undertaking.